How to update your billing information in the client portal

Keep the account’s name, address and billing contact accurate so Rhino Hosting can identify your account and contact the correct person.

Update Account Details

1. Sign in to the client portal.
2. Open the greeting menu and select Account Details, or use Update under Your Info on the dashboard.
3. Review the name, company, email address, postal address, country and phone fields. Complete the VAT Number field if it applies to your account.
4. Review Payment Method and Default Billing Contact. The inspected account offers Use Default (Set Per Order), Pay with PayFast and Bank Transfer. These profile choices do not prove that every invoice offers the same payment flow.
5. Check the account’s email preferences and select Save Changes.
6. Read any validation message, then reopen Account Details to confirm the intended values were saved.

Contacts and existing invoices

The Account menu has a separate Contacts area. Confirm a contact’s role before changing who receives account correspondence.

Do not assume that updating this form changes an already-issued invoice, settles an invoice, or changes your portal user password. Contact support if an existing invoice needs correction. For your login password, follow the password guide.

The fields were inspected without saving changes; effects on existing invoices were not tested.

Need assistance? Contact Rhino Hosting Support. Include the relevant error and application version, but never send your password.

Content reviewed: 29 September 2026. Navigation and available controls checked in the current Rhino Hosting client portal. No billing or password changes were made for this guide.