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How to change your password in the client portal

Your client-portal password protects your portal user login. It is separate from your email mailbox password and cPanel credentials.

Change the portal password

  1. Sign in to the client portal.
  2. Open the greeting menu at the top of the page and select Change Password.
  3. Enter Existing Password, then New Password and Confirm New Password.
  4. Use a long, unique password saved in a password manager. Follow the form’s strength feedback.
  5. Select Save Changes when the form allows it. Read the result and resolve any validation error. Use the new password if asked to sign in again.

If you cannot sign in

Use the password-recovery option on the portal login page, or contact support if you no longer control the account email address. Do not send your old or new password in a ticket.

Change a password promptly if it has been exposed or reused on a compromised service. This guide does not require arbitrary frequent changes to a strong, uncompromised password.

The form and field labels were checked without entering or changing credentials; no successful password-change confirmation is claimed.

Need assistance? Contact Rhino Hosting Support. Include the relevant error and application version, but never send your password.

Content reviewed: 29 September 2026. Navigation and available controls checked in the current Rhino Hosting client portal. No billing or password changes were made for this guide.

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