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Reviewing emails sent to you in the client portal
Email History lists copies of messages recorded for your client account. It helps you find portal correspondence without searching your personal inbox.
Open a message
- Sign in to the client portal.
- Open the greeting menu and choose Email History. It is also available in the Account sidebar.
- Use the search box or sort the Date Sent and Message Subject columns to locate the entry.
- Select View Message. In the inspected interface, the message opens in a separate window.
- Use Close Window when finished to return to the list.
Understand the record
The checked account contains a welcome message and support-ticket notifications. The list is portal correspondence, not the contents of your hosted email mailbox. Do not assume it includes every message ever sent to you.
A stored message confirms that a copy exists in the portal; it does not prove inbox delivery or that the recipient read it. For a missing notification, check your account email address, Junk/Spam and relevant email preferences. Give support the message subject and date if you need help.
Need assistance? Contact Rhino Hosting Support. Include the relevant error and application version, but never send your password.
Content reviewed: 29 September 2026. Navigation and available controls checked in the current Rhino Hosting client portal. No billing or password changes were made for this guide.